![]() CMH has been named one of the best airports for passenger experience, earning the 2020 Airport Service Quality (ASQ) award for North America. The Columbus Regional Airport Authority connects Ohio with the world by managing and operating passenger-focused John Glenn Columbus International Airport (CMH), cargo-focused Rickenbacker International Airport (LCK), and general aviation airport Bolton Field (TZR). Contact Sarah McQuaide, Manager of Communications & Marketing to arrange a visit. Tours of the rental car center and electric shuttle buses are available to media. A second-floor lobby addition to the rental car center could one day connect to the new terminal. The rental car center is one of many projects designed to enable development of a new terminal, which remains slated for a future phase of the airport’s master plan. The project is user-funded, paid for by customer facility charges. The $134 million project resulted in an estimated 1,600 jobs (direct and indirect) and estimated $140 million economic impact in the region. At 900,000 square feet, it’s one of the largest projects in airport history and the first multi-level fueling facility in Ohio. The state-of-the-art facility creates greater efficiency for rental car companies with a 15-minute quick turnaround to clean, fuel and service vehicles. For local travelers, the relocation of operations from the terminal garage frees 40% or 1,700 spaces of garage parking. The new process to rent and return cars will be fast and easy, with a color-coded wayfinding system guiding passengers to circulating shuttle buses. “We’re grateful to our construction partners, rental car operators, and especially our amazing team at CRAA for leading this massive undertaking.” Nardone, President & CEO of the Columbus Regional Airport Authority. “After years of careful planning, thoughtful design and skillful construction, we’re proud to offer a world-class experience for passengers with our new rental car center,” said Joseph R. The new facility features a spacious and modern customer service lobby, and the first zero-emission battery-electric buses in operation in the state of Ohio. Q: Where do I go when returning my rental car?Ī: Follow the purple signs on International Gateway to the rental car center.COLUMBUS, OH – A new rental car center has opened at John Glenn Columbus International Airport, representing an improved experience for passengers, an estimated $140 million economic impact in the community, and another step toward opening a new terminal. Q: How long does it take to get from the terminal to the rental car center?Ī: The process from queuing for shuttles, boarding a shuttle and being transported to the rental car center takes under 15 minutes. Q: Where will the rental car shuttles pick me up and drop me off?Ī: The purple shuttles pick up and drop off passengers on the arrivals level of the terminal (no shuttles on the departure level), and at the front of the new rental car center.Ī: The shuttles for the CMH rental car center run 24/7, departing approximately every 5 minutes. Look for the purple shuttle area and board one of the purple buses to get transported to the rental car center. Q: How do I get to the rental car center?Ī: To pick up a rental car, follow the purple signs to the arrivals level. ![]() Q: Where will I pick up and drop off my rental car?Ī: Rental cars can be picked up and dropped off at the new center (put John Glenn Columbus International Airport into your GPS, then follow the purple signs when you arrive at the airport!)
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